Be clear in your speech

Just came from an all-hands meeting of my group, where senior management spoke about the revenue, expectations and the direction in which we are heading. One aspect of their talk was noticeable. No matter how casual they were at times, none of them ever uttered crutch words such as “umm”, “aah”, “so”, “you know” and “like”.

Toastmasters speeches focus on avoiding such words, but the impact in real world is far greater. The speakers seemed to have clarity in their thoughts, and made everyone believe in what they were saying.

It is an important aspect of how effective leaders and managers speak…not just in their talks, lectures and speeches but even in their day-to-day conversations.

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